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Sign-up

Nuvei do not provide self-service sign-up for a sandbox account. To sign up, please contact the Nuvei sales team.

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Credentials

When setting up Nuvei in the dashboard you will need to configure the following credentials, which are obtained from Nuvei.

  • Merchant ID
  • Client ID
  • Secret key
  • Merchant Site ID

Most of these can be found by logging into the Nuvei Admin Portal and going to Settings -> My Account

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Recurring payments

The Nuvei connector can operate as either an open or a closed-loop connector. In a closed-loop configuration we will use a Nuvei token for every transaction, which means you can not process a subsequent payment with another provider.

In an open-loop situation we will use card data from our vault for every transaction, allowing us to processing transactions in a recurring payments with a different payment service for every transaction.

By default, your Nuvei connector will work in a closed-loop configuration, as Nuvei requires open-loop to be enabled for your account before we can process transactions that way. Please contact our support team for additional guidance.

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Gated features

The following features are supported by Gr4vy but may need to be enabled on your Nuvei account.

  • Apple Pay and Google Pay pass-through - Gr4vy will require the ability for decrypted tokens to be passed through to Nuvei.
  • Recurring payments without CVV - By default Nuvei does not support a card on file payment with a Nuvei token without a CVV.

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Limitations

Nuvei currently does not support the following features.

  • Idempotency - Nuvei does not support retrying the same transaction to get the original response. Nuvei does support rejecting multiple transactions with the same clientRequestId. Please ask to have this enabled if needed.
  • Co-badged card routing - Nuvei currently does not support co-badged card routing (merchant preferred routing) though we are looking to add this soon.
  • Billing fields - Nuvei currently requires all transactions to contain a billing country and email, so these should be requested to the user and sent through accordingly.