Latitude/Gem
Sign-up
Latitude credentials can be required from Latitude merchant support.
Deferred Settlement vs Instant Settlement
Merchants with Instant Settlement need to be set up in Gr4vy with the Latitude/Gem Instant Settlement connection, so funds are captured right away during a transaction.
For Deferred Settlement, merchants must use the Latitude/Gem Deferred Settlement connection, meaning they’ll need to capture the funds manually after authorization.
Credentials
When setting up Latitude/Gem in the dashboard you will need to configure the following credentials, which are obtained from Latitude Financial:
Merchant ID
The Latitude/Gem Merchant ID can be obtained from the Latitude Merchant Integration Support team.
Merchant Secret
The Latitude/Gem Merchant Secret can be obtained from the Latitude Merchant Integration Support team.
Usage
Setting a promotion reference
Latitude allows for a promotion reference to be passed in a purchase request, this can be set with a connection option.
Refreshing a transaction
Latitude/Gem supports refreshing a transaction via the Gr4vy dashboard with limitations.