Transaction insights with a daily, weekly, or monthly view.
The insights controller
Administrator
, and Analyst
roles.
There is a maximum of 10 presets that can be saved for each of the separate tabs in the insights dashboard.
Line chart
authorized count / number of processed
, where processed
doesn’t include failures nor in-progress transactions.
The line-chart is both used for the homepage dashboard as well as the insights dashboard.
authorized count / number of processed
however this is only taking into consideration the attempts via the connector minus the failed attempts.
We leave out failures and only count towards the auth rate when an actual attempt was made to authorize at the issuer. Any technical errors or failures are therefore left out. It is also important to note that transactions that are no longer authorized, for example because they’re voided, are still counted as authorized.
This is different than the auth rate in the top module which takes the system level auth rate. As mentioned, a transaction can have multiple attempts on a connector level it could therefore mean that the count of declines is higher in this module, than the count of declines for overall transactions.
The recovered column refers to transactions that were succeeded but not via the first attempt. It could mean that a connector will show authorized transactions as well as recovered transactions. This depends on how the connector is set up in your Flow configuration. If you use the same connector to perform authorizations, as well as retries, this module will show both authorized and recovered transactions or volume.
The connections module only shows connections that had activity during the configured timeframe. Configured but idle connections are left out of the view.
This connections module is only shown on the homepage dashboard. The insights dashboard has a filterable connections module allowing you to cross filter data per connector.