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Sign-up

To sign-up for a CyberSource account you will need to request a sandbox account, this can take 1-2 days.

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Credentials

When setting up CyberSource in the Dashboard, you will need to configure the following credentials, which are obtained from CyberSource Business Center:

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Merchant Id

This is the CyberSource assigned Merchant ID for your account. You can see this in the CyberSource Business Center

CyberSource Merchant ID

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Key ID

The CyberSource Secret Key and Key ID can be viewed/created in the CyberSource Business Center at Payment Configuration -> Key Management -> <your key> section.

CyberSource Merchant ID

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Secret key

The CyberSource Secret Key can be viewed/created in the CyberSource Business Center at Payment Configuration -> Key Management -> <your key> section.

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Features

Some CyberSource features will need to be enabled by their support team to be used/tested. For example:

  • 3-D secure - will need to be activated on your merchant id, using our external 3DS server
  • Tokenization - will need to be activated on your merchant id, ensuring support for both Instrument Identifiers and Payment Instruments is added.
  • Metadata - You must define “Merchant Defined Data Fields” via the “Terminal Settings” on the CyberSource dashboard. Metadata keys must be integers or they will be ignored. These keys are mapped to your merchant-defined data fields.

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Unsupported Features

  • Cybersource Decision Manager: Cybersource Decision Manager must be turned off within the Payment Configuration options of the merchant account for the connector to work as expected. If Cybersource Decision Manager functionality is required please use the Gr4vy Cybersource Decision Manager Anti-Fraud Connector.