Skip to main content
To allow for a smooth import, a template has been created that can be used for a generic token import from your current payment service to the system, These templates: card template digital wallets non-card tokens bank accounts gift cards can be downloaded and saved as a .csv file. Not all fields are required for minimum import, but sending as many fields as are available is recommended. These sample files show how a file can be populated: card sample bank sample.
The import process does not modify your token file, if column data is not truncated the record is treated as a failure.

​
Column definitions

The import service treats a file as a digital wallet import when it includes payment_method.number, payment_method.expiration_date, and payment_method.method. The digital wallet template includes all card columns, so don’t include payment_method.method in a card import file.
The import service treats a file as a bank import when it includes payment_method.scheme and payment_method.account_number. These columns can’t be combined with the columns of another template type in the same file.A bank account holder is either an individual or a company, never both. Supply either payment_method.account_holder.first_name and payment_method.account_holder.last_name, or payment_method.account_holder.company_name. When all three are empty the buyer’s billing name is used, and failing that the buyer’s billing address organization. A partially filled holder is used as given, so the fallback only applies when all three columns are empty.An import file is expected to carry raw account numbers. Account numbers already encrypted or tokenized by another provider can’t be imported.Take care when producing the file with a spreadsheet application, as these commonly treat account and routing numbers as numeric and silently drop their leading zeros. A routing number that arrives with too few digits is rejected (see the payment_method.routing_number column in the Column definitions table above). Format both columns as text before entering any values.