Account Updater

To keep card details up to date most card schemes have created services to inform customers about changes to card and account details, for example, when the expiry date of a card changes.

Using an account updater, it is possible to update the details of stored card details automatically. This way it is possible to keep all information fresh and up to date and maintain continuity in your payment cycle, without the buyer having to re-fill their card details after they have changed.

Card details are automatically updated when the following events occur.

• A new expiry date is available
• A new card is issued, replacing the old card
• A card is reported as stolen or lost
• The buyer has no longer authorized the merchant to automatically charge the card

Gr4vy offers two types of account updater; batch and real time. Our batch account updater allows you to define a set of stored cards to update whereas the real time account updater will check for card updates during transaction processing.

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Enable account updater

To enable an account updater on your instance, please contact support.

If you’re already enrolled for this service with the schemes, filling out the form is still required to set up the necessary data points in our systems as well as our downstream partner’s system.