> ## Documentation Index
> Fetch the complete documentation index at: https://docs.gr4vy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Magento Administration

## Payment information

Transaction information can be found in the order edit page in the
Magento administrator panel by going to:

**Sales** -> **Orders** -> **\[Select Order]**

Information such as transaction id, transaction status, amount of transaction,
currency etc are presented in the **Payment Information** section:

<Frame>
  <img src="https://mintcdn.com/gr4vy/jCFeFdffXM43huI0/assets/images/magento/backend.png?fit=max&auto=format&n=jCFeFdffXM43huI0&q=85&s=1762f340ce346fad733ced97491fa8db" alt="Backend" width="1999" height="1222" data-path="assets/images/magento/backend.png" />
</Frame>

## Capture payment online

The administrator user can capture an Authorized transaction by creating a new invoice
for the order.

To do this, go to:

**Sales > Orders > \[Select Order]** and click the **Invoice link**

Select the **Capture Online** option under the **Amount** heading.

Finally, click the **\[Submit Invoice]** button to capture the payment.

<Note>
  **Capture Online**

  Capture Online is not available if the  **Payment Action** configuration is
  set to **Authorize and Capture**
</Note>

<Frame>
  <img src="https://mintcdn.com/gr4vy/jCFeFdffXM43huI0/assets/images/magento/backend_capture.png?fit=max&auto=format&n=jCFeFdffXM43huI0&q=85&s=c256a7b318884ae31b17a59f0c01f0af" alt="Backend" width="1800" height="1040" data-path="assets/images/magento/backend_capture.png" />
</Frame>

## Refund payment

To perform an online refund, go to the edit page of the invoice you want to
refund, via either of these routes:

**Sales > Invoices > \[Select Invoice]** and click the **\[Credit Memo]**
button

**Sales > Orders > \[Select Order]**, click the **Invoices** tab, **\[Select
Invoice]** and finally, click the **\[Credit Memo]** button

On the refund page, there are two action buttons available:

1. **\[Refund Offline]** - This option won't trigger a refund transaction in
   the system, only in Magento

2. **\[Refund]** - This option instructs the system to refund the captured
   transaction amount to the customer's account

<Frame>
  <img src="https://mintcdn.com/gr4vy/jCFeFdffXM43huI0/assets/images/magento/backend_refund.png?fit=max&auto=format&n=jCFeFdffXM43huI0&q=85&s=c0c8ad4d26d0b322097ca992ecff2dd7" alt="Backend" width="1328" height="1146" data-path="assets/images/magento/backend_refund.png" />
</Frame>

## Order comments history

Transaction information is appended to the order comments history section within
the order view page whenever a customer submits a transaction, or when an administrator
user performs a payment capture or a transaction refund request.

There are four types of transactional information, see examples below:

1. Authorization message from Magento
2. Authorization message from the system, with transaction ID
3. Capture message from the system
4. Refund message from the system

<Frame>
  <img src="https://mintcdn.com/gr4vy/jCFeFdffXM43huI0/assets/images/magento/backend_order_comments.png?fit=max&auto=format&n=jCFeFdffXM43huI0&q=85&s=ac201b34eee33ff887e847d316362309" alt="Backend" width="1999" height="1262" data-path="assets/images/magento/backend_order_comments.png" />
</Frame>
